Accessibility

We want every journey with us to be smooth – both on sea and online. That’s why we’re working to ensure our website is accessible to all our guests, in line with the European Accessibility Directive and the standard EN 301 549.

Contact

If you spot an accessibility issue or need any information in a more accessible format, just drop us a line at accessibility@tallink.com or see more ways to contact us – we’ll do our best to make your experience with Tallink enjoyable and barrier-free.

In Estonia, digital accessibility is supervised by the Consumer Protection and Technical Regulatory Authority (Tarbijakaitse ja Tehnilise Järelevalve Amet). Their contact details can be found on their website: https://ttja.ee

In Finland, digital accessibility is supervised by the Transport and Communications Agency (Traficom). Their contact details can be found on their website: https://www.traficom.fi

In Sweden, digital accessibility for the public sector is supervised by the Agency for Digital Government (Myndigheten för digital förvaltning, DIGG, https://www.digg.se). For the private sector, responsibility is shared across several authorities depending on the service:

• Financial services, e-commerce, electronic communications: Swedish Post and Telecom Authority (Post- och telestyrelsen, PTS, https://www.pts.se/)

• Transport (websites, apps, e-ticketing): Swedish Consumer Agency (Konsumentverket, https://www.konsumentverket.se/)

• Transport (travel info, self-service terminals): Swedish Transport Agency (Transportstyrelsen, https://www.transportstyrelsen.se/)

In Latvia, digital accessibility for the public sector is supervised by the Ministry of Smart Administration and Regional Development (https://www.varam.gov.lv/lv) and for the private sector by the Consumer Rights Protection Centre (https://www.ptac.gov.lv/lv).

In Germany, digital accessibility is supervised by the Federal Government Commissioner for Matters relating to Persons with Disabilities (Beauftragter der Bundesregierung für die Belange von Menschen mit Behinderungen). Their contact details can be found on their website: https://www.behindertenbeauftragter.de

In Denmark, digital accessibility is supervised by the Agency for Digital Government (Digitaliseringsstyrelsen). Their contact details can be found on their website: https://en.digst.dk