Good to know Here you will find important information and regulations regarding your sea journey. Ports & Terminals Address: Uus-Sadama 24, Tallinn Vehicle check-in area: Pikksilma 19/2, Tallinn Website: www.ts.ee Opening hours: See terminal opening times Ships departing from D-Terminal: Tallink ships Baltic Queen, MyStar, Megastar, and Victoria I depart from D-terminal. Check-in Ticket registration closes 30 minutes before departure. For trips to Åland, vehicle passengers must complete registration 1.5 hours before departure. For MyStar, Megastar, and Victoria I ships on the Tallinn-Helsinki route, ticket registration at the Tallink service desk costs €5 per one-way ticket per passenger at the Tallinn D-Terminal and Helsinki Länsiterminal 2. Access to the ship closes 20 minutes before departure. Check-in area map Fast Track – a convenient service for travellers by car Fast Track provides a quick and smooth route to the port’s waiting area. All checkpoints automatically open for vehicles with valid bookings. Once the vehicle is detected, it’s directed to the automatic lane and then to the waiting area. Information will be displayed on screens for the driver. Fast Track is available if: You are traveling on MyStar or Megastar. You have Star Class or Comfort Lounge tickets. You are traveling with a vehicle (up to 5.5m long and 2.4m high) with up to five people. Your ticket is registered online via online check-in. You are a citizen of the EU or Schengen countries. Important: All passengers in the vehicle must have boarding passes and valid travel documents. You will receive an email with instructions on using Fast Track. Tallink Lounge Start your trip in comfort at the Tallink Lounge, located on the 3rd floor of Terminal D. It is available for passengers with Business Lounge, Platinum Lounge, or suite cabin tickets for MyStar. Tallink Lounge offers: High-quality Wi-Fi. Plenty of sockets for device charging. Complimentary coffee, tea, cookies, water, and juices. Fresh magazines and newspapers. Priority boarding 5 minutes before regular passengers (45 minutes before ship departure). Access: Free for Business Lounge or Platinum Lounge ticket holders. Entry to the lounge opens 90 minutes before departure. How to get there From/To the airport: Tallinn Airport is just 4 km from the city centre, easily accessible by public transport, taxi, or car. More information here By foot: The terminal is a 15-minute walk from downtown Tallinn. By taxi: Taxis are available next to the terminal. Ensure the fare meter is switched on. We recommend Tallink Takso for reliable service. Tallink Takso: 1921. More info Tallink Silja Line is not responsible for changes in public transport. Parking D-Terminal parking garage (Europark Estonia OÜ) A parking garage with six levels is available near the D-terminal, offering 385 parking spaces and 20 charging points for electric cars, with the possibility to add more. See on the map Other services Luggage storage ATMs Café Shops Address: Tyynenmerenkatu 14, 00220 Helsinki Phone: 010 804 133 (0,0835 €/call + 0,167 €/min or local operator fee) Website: portofhelsinki.fi Opening hours Check-in: Mon, Wed-Sun: 06:00–22:15 Tue: 06:00–22:45 Terminal building opening hours Customer service is available all day. Please note that cash payments are not accepted. Ships departing from West Terminal 2: Tallink ships MyStar, Megastar, and Victoria I depart from Helsinki West Terminal 2. Check-in Without vehicle: Check-in ends 30 minutes before departure. With vehicle: Check-in ends 1 hour before departure. Boarding time: Access to the ship begins 40 minutes before departure and closes 20 minutes before the scheduled departure time. West Terminal 2 service map How to get there From/To the airport: Bus 600 and I- and P-trains provide connections between Helsinki-Vantaa Airport and the city’s railway station (23.6 km). From the railway station, trams connect to the terminal. Helsinki-Vantaa Aiport By tram: Trams 7 and 9 stop near the terminal. By car: Check the Google map Public transport tickets can be bought with cash from the ticket machines located at the main terminal entrance. You can also buy a Helsinki Card at the information desks of MyStar and Megastar, allowing free public transport and access to museums. Price List Tallink Silja Line is not responsible for changes in public transport. Parking Short-term parking: P2, maximum 2 hours. Long-term parking: Available at Länsisatama Satamaparkkitalo. Advance bookings can be made at Satamaparkki. Club One parking benefit: Club One members receive a 10% discount when booking parking in advance via Satamaparkki. The discount applies to Länsisatama Port Parking and Makasiiniranta P3 near the Olympia Terminal. Use the discount code “CLUB ONE” to receive your discount. Other services ATM: Available on the 1st floor. Cafés and restaurants: Cafe Kuppi (1st floor): Mon-Sun 06:00–22:00 Panorama Bistro & Bar (2nd floor): Mon, Wed-Sun 06:15–22:30 Tue 06:15–21:30 HSL ticket machines: Ticket machines located near the tram stop allow the purchase of single and day tickets (1-7 days) with banknotes, coins, or credit/debit cards. Two additional ticket machines are available near the terminal entrance, accepting card payments. Luggage storage: Lockers are available on the 1st floor, with a maximum storage time of 100 hours. Payment is by credit card only. Luggage storage information Address: Olympiaranta 1, 00140 Helsinki Phone: Tel. 010 804 133 (€0.0835/call + €0.167/min) Website: portofhelsinki.fi Opening hours Check-in: Every day from 14:45 to 16:40, car check-in from 15:00. Terminal building opening hours No customer service or ticket sales are available at Olympia Terminal during the opening hours. For booking and payments outside of check-in hours, visit Länsiterminaali 2. Ships departing from Olympia Terminal: Silja Serenade and Silja Symphony operate on the Helsinki–Stockholm route from this terminal. Check-in Without vehicle: Check-in ends 30 minutes before departure. With vehicle: Check-in ends 45 minutes before departure. Ship access: Access to the ship closes 20 minutes before departure. Separate check-in counters are available for individual, group, and car passengers. Club One Gold members and Commodore and Suite-class passengers have a joint check-in (not for car passengers). Cash is not accepted at the Olympia Terminal. How to get there HSL tram no 3: Runs from Hakaniemi via Rautatietor and Mannerheimintie to the Olympia terminal through Eira. HSL tram no 2:: Runs from Töölö train station to Alexanderinkatu and directly to the Olympia terminal. Check the HSL tram timetable From/To the airport (23.6 km): Take Bus 615, 615T, or Finnair City Bus from Helsinki-Vantaa Airport to Rautatieasema, then switch to Trams 2 or 3 to reach the Olympia Terminal. Tallink Silja Line is not responsible for changes in public transport. Parking Short-term parking: Max 4 hours, located directly outside the terminal. Long-term parking: Olympiaparkki garage located under the terminal, open daily when ships are in port. Book in advance at www.satamaparkki.fi. Aimo Park Kasarmitori: Tel. +358 20 7812410. For Club One customers: 2-day cruise parking for €30. Entry after 15:00 on departure day, pick-up by 12:00 on return day. You can get the discount by contacting the payment machine with the info button. The discount is given remotely. Club One parking benefit: Club One members receive a 10% discount when booking parking in advance via Satamaparkki. The discount applies to Länsisatama Port Parking and Makasiiniranta P3 near the Olympia Terminal. Use the discount code “CLUB ONE” to receive your discount. Other services Restaurant Bistro O: Open daily from 10:00 to 17:00. Kiosk: Available for snacks and essentials. Luggage storage: Located next to the kiosk. Open during terminal hours. ATM: Cash withdrawals are charged according to the bank’s service fee. HSL ticket machine: Available for public transport tickets. Address: Hamnpirsvägen 10, 11574 Stockholm Website: portsofstockholm.com Opening hours Check-in and ticket sales: 05:45-17:30 Terminal building: 08:30-17:30 Värtahamnen service map Ships departing from Värtahamnen: Silja Serenade & Silja Symphony to Olympia Terminal in Helsinki. Baltic Queen to D-Terminal in Tallinn and Baltic Princess to Silja Terminal in Turku. Check-in Registration ends 30 minutes before departure. The terminal has travel registration counters and self-service machines. Access to the ship closes 20 minutes before departure. How to get there Tallink Silja shuttle buses Travel time from Värtahamnen to City Terminal: approx. 20 minutes Tickets can be purchased online, from the contact center, or from the ticket machine in the terminal near the bus stop. Prices: Adult: €8 (one-way), €14 (return) Child (6-17 years): €6 (one-way), €11 (return) Children under 6 travel free with an adult Shuttle schedule: 10:15, 10:30, 11:00 – Värtahamnen to Cityterminalen 14:40, 15:00 (Fri-Sun), 15:30 – Cityterminalen to Värtahamnen 10:30, 11:00 – Värtahamnen to Djurgården 14:00, 15:15 – Djurgården to Värtahamnen Public transport Buses: SL buses No. 1 and No. 76 connect Värtahamnen to central Stockholm. Bus 76 is ideal for visiting Djurgården and the Royal Castle. Tickets: Public transport tickets can be purchased via the SL mobile app, contactless payments on buses, or from ticket machines at bus shelters, metro stations, and kiosks. When changing public transport and revalidating a ticket, no payment is charged if it is within 75 minutes and the same bank card, phone or smart watch is used. Tickets cannot be bought onboard the bus. Learn more on the SL website Parent and child travel: On SL, one parent can travel free with a small child in a stroller. Children under the age of 12 travel free when accompanied by a passenger with a ticket. Get more info at SL website Subway: The nearest station, Gärdet, is within walking distance of the terminal. From Central Stockholm, take the red line towards “Mot Ropsten” and exit at Gärdet. Follow the marked signs from the subway station to the terminal. For more information on public transport, visit SL’s website. Tallink Silja Line is not responsible for changes in public transport. Parking Find detailed parking options at Stockholm Parking. Other services Café: Open daily from 09:00 to 19:30, located on the 2nd floor. Luggage storage: Lockers available on the 2nd floor. Prices: Small locker: SEK 60 (4 hours), SEK 70 (24 hours) Large locker: SEK 80 (4 hours), SEK 90 (24 hours) Dimensions: Small: 35 x 41 x 55 cm (WxHxD) Large: 45 x 57 x 81 cm (WxHxD) Payment by bank card only. Overstay charges: SEK 20 for exceeding 4 hours. ATM: Located on the upper floor next to the cash desks. There is no parcel carrier service for passengers arriving by ship from Tallinn. Address: Linnankatu 91, 20100 Turku Phone: +358 (0) 600 157 00 Website: portofturku.fi Opening hours Check-in: Monday, Thursday-Sunday: 17:00-20:15 Tuesday: Closed Wednesday: 10:00-20:15 Ticket sales: Monday, Thursday-Sunday: 17:00-19:00 Tuesday: Closed Wednesday: 10:00-19:00 Tallink Silja Line sales points and check-in no longer accept cash. Payment can be made using bank or credit cards. Ships departing from Turku: Baltic Princess Check-in Without vehicle: Check-in ends 30 minutes before departure. With vehicle: Check-in ends 45 minutes before departure. Ship access: Access to the ship closes 20 minutes before departure. Separate check-in counters for individual and group passengers. Separate car check-in at Kuljetuskatu 4 for both car and cargo check-ins opens at 17:45. How to get there Local buses: Take bus no. 1 from the Huoneistokeskus, Linnankatu 13. Bus station: Located approx. 200 m from the terminal, next to the train platforms. Taxi station: Located 50 m from the terminal, between Hotel Seaport and the terminal. Train connection to Tampere: Convenient connection to Tampere, with platforms approx. 200 m from the terminal via a glass corridor. Train connection to Helsinki: Starting from August 15, 2022, the terminus for Helsinki-Turku-Helsinki train route will be at Kupitta Station instead of Turku Central Station. Turku Central Station to Kupitta Station: To reach Kupitta Station from Turku Central Station, take bus numbers 32 or 42. The buses depart from the stop at Ratapihankatu (stop number 144), located right in front of the train station. The journey to Kupitta Station takes about 20 minutes. Tickets can be purchased using contactless payment, the Föli mobile app, or with cash from the driver. The bus stop at Kupitta Station is conveniently located near the station’s parking lot. Bus service replacing trains between the Port of Turku and Kupitta Station: The direct train service between Kupitta and the Port of Turku has been replaced by a bus connection. If you have a train ticket to or from the Port of Turku, it will be valid for the substitute bus service. From Kupitta Station: The replacement bus departs from Joukahaisenkatu, right next to the station. From the Port of Turku: The bus departs from platform 7, located next to the train station. Parking Parking area next to terminal: A fenced, unguarded area open 24 hours. Managed by AutoPark, which handles the ticket machine and parking supervision. Public parking areas nearby: The maximum parking time at the machine is 8 days. For longer stays, payments can be made through various parking apps. Electric vehicle charging fees, along with parking, can be paid via the eParking app. Parking in the Port of Turku Other services Restaurant: Cafe on the 3rd floor, open from 17:45-20:15. Disabled facilities: Disabled toilet on the second floor. The terminal is accessible, with elevators to all floors. Vending machines: Beverage and sweets vending machine on the ground floor. Play corner: Located in the waiting room. ATM: No ATM in the terminal, but cash withdrawal machines are available on the ships Baltic Princess Currency exchange: No currency exchange service in the terminal. Address: Hamngatan 24, 22100 Mariehamn Phone: +358 (0) 40 193 5744 (Check-in) Website: mariehamnshamn.ax Opening hours: Check-in: 12:30–13:30 – Baltic Princess (Stockholm–Turku) 22:45–23:40 – Silja Serenade/Silja Symphony (Stockholm–Helsinki) 00:00–00:45 – Baltic Queen (Tallinn–Stockholm) 03:45–04:45 – Silja Serenade/Silja Symphony (Helsinki–Stockholm) Ticket sales: Mon–Fri: 09:00–17:00 Ships departing from Mariehamn: Baltic Queen, Silja Serenade, Silja Symphony, Baltic Princess. Check-in Check-in ends 15 minutes before departure. Important for passengers disembarking at Mariehamn: As stops in Mariehamn are brief, passengers must gather at the exit at least 10 minutes before arrival. Car passengers must be on the car deck 10 minutes prior to arrival. Note: Nighttime arrivals are not announced in cabins, so it’s important to set a wake-up call through the ship’s information desk. How to get there By bus: Södra linjen has a bus stop just outside the Terminal. Information can be found on Ålandstrafiken’s website. Ålandstrafiken By taxi: Taxis are readily available in Mariehamn, with a ride to the terminal costing around €15-20. Åland Taxi is a common provider. By car: The terminal is easily accessible by car, with clear signage from the city center. Parking is available near the terminal for both short and long-term stays. Between Mariehamn and Långnäs By taxi: Taxis between Mariehamn and Långnäs can be ordered from the ship’s information desk for evening departures (before 21:00) or when booking a trip. Taxi fares are €20 per adult, €10 per child (ages 0-17). Children 0-5 are seated on an adult’s lap. Note that taxis are not equipped with child safety seats, and bicycles cannot be accommodated. Taxi and bus stops are located at the terminal. By car: The distance between Mariehamn and Långnäs is 30 km with a driving time of approximately 30 minutes. Parking Free parking is available for both short-term and long-term stays near the Mariehamn terminal. Other services Luggage storage: Storage lockers are available on the 1st floor. Small locker 36 x 40 x 57 cm (WxHxD): €6 for 24 hours. Large locker 46 x 60 x 82 cm (WxHxD): €8 for 24 hours. Maximum storage time is 10 days. Payment is by credit card only. There is no café in the terminal. Tourist information is available during summer only. Note: Cash payments are not accepted at the Mariehamn terminal. Address: Långnäsvägen 656, 22630 Lumparland, Åland Phone: +358 (0) 40 489 1118 (Check-in) Website: langnashamn.ax Opening hours: Terminal: Daily in the evenings: 22:30–04:00 Mon–Fri: 09:00–16:30 Sat: 13:00–16:00 Ships departing from Långnäs: Baltic Princess makes a quick stop in Långnäs at 00:40 on the Turku to Stockholm route. Important: The stopover in Långnäs is very brief. All passengers disembarking must be at the entrance at least 10 minutes before the ship’s arrival. Car passengers should be on the car deck 10 minutes before arrival. No announcements are made for the midnight arrival, so please ensure you wake up in time to disembark. You can request a wake-up call from the ship’s information desk. Check-in Without vehicle: Check-in for foot passengers closes 30 minutes before departure. With vehicle: Check-in for car passengers closes 45 minutes before departure. The check-in at Långnäs is only open during the arrival and departure times of the ships. How to get there By car: Distance to Mariehamn is 30 km. Driving time approximately 30 minutes. By bus: A local bus service stop is located outside the terminal. Ålandstrafiken timetable Between Mariehamn and Långnäs By car: The distance between Mariehamn and Långnäs is 30 km with a driving time of approximately 30 minutes. By taxi: Taxis between Mariehamn and Långnäs can be ordered from the ship’s information desk for evening departures (before 21:00) or when booking a trip. Taxi fares are €20 per adult, €10 per child (ages 0-17). Children 0-5 are seated on an adult’s lap. Note that taxis are not equipped with child safety seats, and bicycles cannot be accommodated. Taxi and bus stops are located at the terminal. Parking Free parking is available at the Långnäs terminal. Address: Lõunasadama tee 11, 76806 Paldiski Phone: +372 631 8800 Website: ts.ee Opening hours: Check-in: Mon-Thu: 17:30–20:30 Fri: Closed Sat-Sun: 17:30–20:30 Ships departing from Paldiski: Tallink cargo ships Sailor and Regal Star. Check-in Ticket registration opens 4 hours and closes 3 hours before departure. Access to the ship is available only through the vehicle check-in area. Note: Passengers without vehicles are not permitted on board. There are no payment facilities at the terminal. Address: Kapellskär 14, 760 15 Gräddö, Sverige Phone: +46 (0) 86666030 Website: portsofstockholm.com Ships departing from Kapellskär: Tallink cargo ships Sailor and Regal Star. Check-in Ticket registration and vehicle check-in close 3 hours before departure. Access to the ship is only via the vehicle check-in area. Passengers without a vehicle are not permitted on board. Check-in takes place in the yellow Tallink Silja Cargo building, located through gate C. There are no payment options available at the terminal.