Für die Route Helsinki–Tallinn probiere unsere neue, schnellere Buchung aus.

Für die Route Helsinki–Tallinn probiere unsere neue, schnellere Buchung aus.

Für die Route Helsinki–Tallinn probiere unsere neue, schnellere Buchung aus.

Für die Route Helsinki–Tallinn probiere unsere neue, schnellere Buchung aus.

FAQ

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Contacts

  • Estonia

    Customer service

    Ticket reservations and information

    Phone: +372 640 9808

    Email: booking@tallink.ee

    Opening hours:

    Monday–Friday 09:00–17:00

    • Please note: Tallink Silja Line records calls for training and development purposes.

    Group reservations (10+ passengers) and business client agreements

    Tel: +372 612 8668

    Email: grupid@tallink.ee

    Opening hours:

    Monday–Friday: 09:00–15:00

    Is your business registered in Estonia?
    Become our business client!

    Find out how
    • Please note: the form is available only in Estonian and Russian.

    Corporate customer bookings

    Phone: +372 640 9999

    Email: corporate@tallink.ee

    Opening hours:

    Monday–Friday 09:00–17:00

    Request an offer

    Feedback & complaints

    Feedback form: Submit Feedback

    Cargo transport

    Cargo transport

    Business partnerships

    Partnership inquiries (cooperation proposals and marketing project): turundus@tallink.ee

    AS Tallink Grupp

    Address: Sadama 5, 10111 Tallinn

    Phone: +372 640 9800

    Fax: +372 640 9810

    Email: info@tallink.ee

    Office hours:

    Monday–Thursday: 08:00–16:30

    Friday: 08:00–15:00

    Media relations

    Contact: Meelis Kompus, Group Director of Communications

    Email: meelis.kompus@tallink.ee

    Media or social media related photography and filming on ships requires a written approval beforehand. The approval requires the crew to adhere to agreed rules and conditions. Contact for obtaining an approval: meelis.kompus@tallink.ee

    Legal contacts and bank accounts

    Company name: AS Tallink Grupp

    Address: Sadama 5, 10111 Tallinn

    Registration code: 10238429

    VAT number: EE100220641

    Bank details

    SEB Bank:

    IBAN: EE281010002031840007

    SWIFT: EEUHEE2X

    Swedbank:

    IBAN: EE362200221015161182

    SWIFT: HABAEE2X

    E-service ID: TE23310238429

    • Please note: When making a bank transfer, the invoice reference number must be included.
  • Finland

    Customer service

    Ticket reservations and information

    Phone: +358 1080 4133 (Local Network Rate/Mobile rate for calling from Finland)

    Contact form (Finnish language)

    Opening hours:

    Monday–Friday 09:00–17:00

    • Please note: Tallink Silja Line records calls for training and development purposes.

    Group reservations (10+ passengers)

    Phone: +358 10 804 123

    Request an offer

    Opening hours:

    Monday–Friday: 09:00–15:00

    Saturday–Sunday: Closed

    Public holiday closures

    Business client agreements

    Phone: +358 10 804 129

    Opening hours:

    Monday–Friday: 09:00–15:00

    Saturday–Sunday: Closed

    Feedback & complaints

    Feedback form: Submit Feedback

    Sales office

    Marienhamn ticket office

    Address: Västra hamnen, 22100 Mariehamn

    Phone: +358 20 388 288

    Opening hours:

    Monday–Friday: 10:00–16:00

    Helsinki West Terminal 2 (Länsiterminaali 2) ticket office

    Opening hours:

    Monday–Friday, Sunday: 06:15–22:15

    Saturday: 06:15 – 19:15

    • Please note: There is no travel sales or customer service at Olympia Terminal (Olympiaterminaali).
    Cargo transport

    Tallink Silja OY Head Office in Helsinki

    Address: Itämerenkatu 11-13, 00180 Helsinki

    • No customer service on this address.

    Media relations

    Contact: Marika Nöjd, Communications Manager

    Email: marika.nöjd@tallinksilja.com

    Media or social media related photography and filming on ships requires a written approval beforehand. The approval requires the crew to adhere to agreed rules and conditions. Contact for obtaining an approval: comms@tallinksilja.com

    Legal contacts and bank accounts

    Company name: Tallink Silja OY

    Address: Tallink Silja Oy, PL 100, 00181 Helsinki

    Registration code: 0114296-7

    VAT number: FI01142967

    Bank details

    Nordea:

    IBAN: FI8423331800002810

    SWIFT: NDEAFIHH

    OP Bank:

    IBAN: FI9150000120482871

    SWIFT: OKOYFIHH

    Danske Bank:

    IBAN: FI4280001501176276

    SWIFT: DABAFIHH

    E-service ID: TE003701142967

  • Sweden

    Customer service

    Ticket reservations and information

    Phone: +46 (0)8-22 21 40

    Email: info.sweden@tallinksilja.com

    Opening hours:

    Monday–Friday 09:00–17:00

    Web support

    Phone: +46 (0)8-666 33 70

    Opening hours:

    Monday–Friday: 09:00–17:00

    Saturday–Sunday: 10:00–15:00

    • Please note: Tallink Silja Line records calls for training and development purposes.
      Booking through customer service costs 72 SEK per booking.

    Group and conference bookings

    Phone: +46 (0)8-22 08 30

    Corporate groups: business@tallinksilja.com

    General groups: groups@tallinksilja.com

    Travel partners: partner@tallinksilja.com

    Opening hours:

    Monday–Friday: 09:00–16:00

    Request an offer

    Special cruises customer service

    Phone: +46 (0)8-666 33 33

    Email: info.sweden@tallinksilja.com

    Opening hours:

    Monday–Friday: 09:00–17:00

    Saturday–Sunday: 10:00–15:00

    Feedback & complaints

    Feedback form: Submit Feedback

    Sales office

    Stockholm Värtahamnen ticket office

    Address: Hamnpirsvägen 10, 11574 Stockholm

    Opening hours:

    Monday, Thursday–Sunday: 05:45–17:30

    Tuesday: 09:00–19:00

    Wednesday: 09:00–17:30

    Modified opening times:

    Tuesday 23.12 09:00–17:30

    Thursday 25.12 09:00–17:30

    Friday 26.12 09:00–17:30

    Cargo transport

    Business partnerships

    Partnership inquiries

    Email: samarbeten@tallinksilja.com

    Tallink Silja AB Head Office in Stockholm

    Phone: +46 (0)8-666 33 00

    Address: Postal: Box 27295, 102 53 Stockholm

    Visiting address: Hamnpirsvägen 10, 115 41 Stockholm

    Organisation number: 556342-6138

    Office hours:

    Monday–Friday: 09:00–14:30 (Lunch break 12:00–13:00)

    Weekends and public holidays: Closed

    Media relations

    Contact: Ebba Karlsson, Communications Specialist

    Email: ebba.karlsson@tallinksilja.com

    Photography and filming onboard

    Media or social media related photography and filming on ships requires a written approval beforehand. The approval requires the crew to adhere to agreed rules and conditions. Contact for obtaining an approval: ebba.karlsson@tallinksilja.com

    Whistleblowing

    Tallink Silja AB has a zero-tolerance policy towards corruption, misconduct, legal violations, discrimination, and harassment. You can report any concerns or suspicions regarding misconduct through our whistleblowing channel.

    Learn more about Whistleblowing
  • Latvia

    Customer service

    Ticket reservations and information

    Phone: +371 670 997 00

    Email: booking@tallink.lv

    Opening hours:

    Monday – Friday: 10:00–15:00

    Saturday – Sunday: Closed

    Closed on Latvian national holidays.

    • Please note: Tallink Silja Line records calls for training and development purposes.

    Group reservations (10+ passengers)

    Phone: +371 67099710

    Email: groups@tallink.lv

    Opening hours:

    Monday–Friday: 10:00–15:00

    Business client agreements

    Phone: +371 67099700

    Email: corporate@tallink.lv

    Opening hours:

    Monday – Friday: 10:00–15:00

    Saturday – Sunday: Closed

    Closed on Latvian national holidays.

    Corporate customer bookings

    Phone: +371 67099700

    Email: corporate@tallink.lv

    Opening hours:

    Monday – Friday: 10:00–15:00

    Saturday – Sunday: Closed

    Closed on Latvian national holidays.

    Request an offer

    Feedback & complaints

    Feedback form: Submit Feedback

    AS Tallink Grupp

    Address: Sadama 5, 10111 Tallinn

    Phone: +372 640 9800

    Fax: +372 640 9810

    Email: info@tallink.ee

    Office hours:

    Monday–Thursday: 08:00–16:30

    Friday: 08:00–15:00

    Bank details

    AS Tallink Latvija

    Registration number: LV40003781531

    Swedbank: LV60HABA0551017334195

    SEB Bank: LV92UNLA0050007760941

    IBAN: EE362200221015161182

    Media relations

    Contact: Meelis Kompus, Group Director of Communications

    Email: meelis.kompus@tallink.ee

    Media or social media related photography and filming on ships requires a written approval beforehand. The approval requires the crew to adhere to agreed rules and conditions. Contact for obtaining an approval: meelis.kompus@tallink.ee

  • Germany

    Customer service

    Ticket reservations and information

    Phone: +49 (0) 40 547 541 222

    Email: international.Sales@tallinksilja.com

    Opening hours:

    Monday – Friday: 07:30 – 16:00

    Saturday – Sunday: Closed

    • Please note: Tallink Silja Line records calls for training and development purposes.

    Feedback & complaints

    Feedback form: Submit Feedback

    Tallink Silja GmbH

    Address: Mattentwiete 6, D-20457 Hamburg

    Phone: 040/547 541-222

    Email: international.sales@tallinksilja.com

    Registration: Amtsgericht Hamburg, HRB: 124899

    Monday–Thursday: 08:00–16:30

    VAT ID number: DE 135 083 793

    • Tallink Silja GmbH acts on behalf of and under the instruction of AS Tallink Grupp. For all services, Tallink Silja GmbH operates solely as a travel agent.

    Media relations

    Contact: Saskia Münzberg, Media contact person in Germany, Austria, Switzerland

    Email: saskia.muenzberg@tallinksilja.com

    Media or social media related photography and filming on ships requires a written approval beforehand. The approval requires the crew to adhere to agreed rules and conditions. Contact for obtaining an approval: meelis.kompus@tallink.ee

  • Other markets

    Customer service

    Ticket reservations and information

    Phone: +49 (0) 40 547 541 222

    Email: international.sales@tallinksilja.com

    Opening hours:

    Monday–Friday:
    08:30 – 17:00 (Eastern European Time)
    07:30 – 16:00 (Central European Time)

    • Please note: Tallink Silja Line records calls for training and development purposes.

    Feedback & complaints

    Feedback form: Submit Feedback

    Tallink Silja in Tallinn

    Address: Sadama 5, 10111 Tallinn

    Phone: +372 640 9800

    Fax: +372 640 9810

    Email: info@tallink.ee

    Office hours:

    Monday–Thursday: 08:00–16:30

    Friday: 08:00–15:00

    Media relations

    Contact: Meelis Kompus, Group Director of Communications

    Email: meelis.kompus@tallink.ee

    Media or social media related photography and filming on ships requires a written approval beforehand. The approval requires the crew to adhere to agreed rules and conditions. Contact for obtaining an approval: meelis.kompus@tallink.ee