FAQ
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Contacts
- EstoniaEstonia
Customer service
Ticket reservations and information
Phone: +372 640 9808
Email: booking@tallink.ee
Opening hours:
Monday–Friday: 09:00–18:00
Saturday–Sunday: 10:00–14:00
Group reservations (10+ passengers)
Tel: +372 612 8668
Email: grupid@tallink.ee
Opening hours:
Monday–Friday: 09:00–15:00
Public holiday closures
20.08 closed
Business client agreements
Email: b2b@tallink.ee
Opening Hours:
Monday–Friday: 09:00–15:00
Public holiday closures
20.08 closed
Is your business registered in Estonia?
Find out how
Become our business client!Corporate customer bookings
Phone: +372 640 9999
Email: corporate@tallink.ee
Opening hours:
Monday–Friday: 09:00–18:00
Saturday–Sunday: 10:00–14:00
Request an offerFeedback & complaints
Feedback form: Submit Feedback
Cargo transport
Cargo transportBusiness partnerships
Partnership inquiries (cooperation proposals and marketing project): turundus@tallink.ee
AS Tallink Grupp
Address: Sadama 5, 10111 Tallinn
Phone: +372 640 9800
Fax: +372 640 9810
Email: info@tallink.ee
Office hours:
Monday–Thursday: 08:00–16:30
Friday: 08:00–15:00
Media relations
Contact: Meelis Kompus, Group Director of Communications
Email: meelis.kompus@tallink.ee
Media or social media related photography and filming on ships requires a written approval beforehand. The approval requires the crew to adhere to agreed rules and conditions. Contact for obtaining an approval: meelis.kompus@tallink.ee
Legal contacts and bank accounts
Company name: AS Tallink Grupp
Address: Sadama 5, 10111 Tallinn
Registration code: 10238429
VAT number: EE100220641
Bank details
SEB Bank:
IBAN: EE281010002031840007
SWIFT: EEUHEE2X
Swedbank:
IBAN: EE362200221015161182
SWIFT: HABAEE2X
E-service ID: TE23310238429
- FinlandFinland
Customer service
Ticket reservations and information
Phone: +358 1080 4133 (Local Network Rate/Mobile rate for calling from Finland)
Contact form (Finnish language)Opening hours:
Monday–Friday: 09:00–18:00
Saturday–Sunday: 10:00–14:00
Group reservations (10+ passengers)
Phone: +358 10 804 123
Request an offerOpening hours:
Monday–Friday: 09:00–15:00
Saturday–Sunday: Closed
Public holiday closures
29.05 closed
20.06 closedBusiness client agreements
Phone: +358 10 804 129
Opening hours:
Monday–Friday: 09:00–15:00
Saturday–Sunday: Closed
Public holiday closures
29.05 closed
20.06 closedFeedback & complaints
Feedback form: Submit Feedback
Sales office
Marienhamn ticket office
Address: Västra hamnen, 22100 Mariehamn
Phone: +358 20 388 288
Opening hours:
Monday–Friday: 10:00–16:00
Helsinki West Terminal 2 (Länsiterminaali 2) ticket office
Opening hours:
Monday–Friday, Sunday: 06:15–22:15
Saturday: 06:15 – 19:15
Tallink Silja OY Head Office in Helsinki
Address: Itämerenkatu 11-13, 00180 Helsinki
Media relations
Contact: Marika Nöjd, Communications Manager
Email: marika.nöjd@tallinksilja.com
Media or social media related photography and filming on ships requires a written approval beforehand. The approval requires the crew to adhere to agreed rules and conditions. Contact for obtaining an approval: comms@tallinksilja.com
Legal contacts and bank accounts
Company name: Tallink Silja OY
Address: Tallink Silja Oy, PL 100, 00181 Helsinki
Registration code: 0114296-7
VAT number: FI01142967
Bank details
Nordea:
IBAN: FI8423331800002810
SWIFT: NDEAFIHH
OP Bank:
IBAN: FI9150000120482871
SWIFT: OKOYFIHH
Danske Bank:
IBAN: FI4280001501176276
SWIFT: DABAFIHH
E-service ID: TE003701142967
- SwedenSweden
Customer service
Ticket reservations and information
Phone: +46 (0)8-22 21 40
Email: info.sweden@tallinksilja.com
Opening hours:
Monday–Friday: 09:00–17:00
Saturday: 10:00–15:00
Sunday: Closed
Web support
Phone: +46 (0)8-666 33 70
Opening hours:
Monday–Friday: 09:00–17:00
Saturday–Sunday: 10:00–15:00
Group and conference bookings
Phone: +46 (0)8-22 08 30
Corporate groups: business@tallinksilja.com
General groups: groups@tallinksilja.com
Travel partners: partner@tallinksilja.com
Opening hours:
Monday–Friday: 09:00–17:00
Request an offerSpecial cruises customer service
Phone: +46 (0)8-666 33 33
Email: info.sweden@tallinksilja.com
Opening hours:
Monday–Friday: 09:00–17:00
Saturday–Sunday: 10:00–15:00
Feedback & complaints
Feedback form: Submit Feedback
Sales office
Stockholm Värtahamnen ticket office
Address: Hamnpirsvägen 10, 11574 Stockholm
Opening hours:
Monday, Thursday–Sunday: 05:45–17:30
Tuesday: 09:00–19:00
Wednesday: 09:00–17:30
Modified opening times:
Tuesday 23.12 09:00–17:30
Thursday 25.12 09:00–17:30
Friday 26.12 09:00–17:30
Cargo transportTallink Silja AB Head Office in Stockholm
Phone: +46 (0)8-666 33 00
Address: Postal: Box 27295, 102 53 Stockholm
Visiting address: Hamnpirsvägen 10, 115 41 Stockholm
Organisation number: 556342-6138
Office hours:
Monday–Friday: 09:00–14:30 (Lunch break 12:00–13:00)
Weekends and public holidays: Closed
Modified opening times (07.07-01.08.2025)
Monday–Friday 09:00–12:00
Media relations
Contact: Ebba Karlsson, Communications Specialist
Photography and filming onboard
Media or social media related photography and filming on ships requires a written approval beforehand. The approval requires the crew to adhere to agreed rules and conditions. Contact for obtaining an approval: ebba.karlsson@tallinksilja.com
Whistleblowing
Tallink Silja AB has a zero-tolerance policy towards corruption, misconduct, legal violations, discrimination, and harassment. You can report any concerns or suspicions regarding misconduct through our whistleblowing channel.
Learn more about Whistleblowing - LatviaLatvia
Customer service
Ticket reservations and information
Phone: +371 670 997 00
Email: booking@tallink.lv
Opening hours:
Monday – Friday: 10:00–15:00
Saturday – Sunday: Closed
Closed on Latvian national holidays.
Group reservations (10+ passengers)
Phone: +371 67099710
Email: groups@tallink.lv
Opening hours:
Monday–Friday: 10:00–15:00
Business client agreements
Phone: +371 67099700
Email: corporate@tallink.lv
Opening hours:
Monday – Friday: 10:00–15:00
Saturday – Sunday: Closed
Closed on Latvian national holidays.
Corporate customer bookings
Phone: +371 67099700
Email: corporate@tallink.lv
Opening hours:
Monday – Friday: 10:00–15:00
Saturday – Sunday: Closed
Closed on Latvian national holidays.
Request an offerFeedback & complaints
Feedback form: Submit Feedback
AS Tallink Grupp
Address: Sadama 5, 10111 Tallinn
Phone: +372 640 9800
Fax: +372 640 9810
Email: info@tallink.ee
Office hours:
Monday–Thursday: 08:00–16:30
Friday: 08:00–15:00
Bank details
AS Tallink Latvija
Registration number: LV40003781531
Swedbank: LV60HABA0551017334195
SEB Bank: LV92UNLA0050007760941
IBAN: EE362200221015161182
Media relations
Contact: Meelis Kompus, Group Director of Communications
Email: meelis.kompus@tallink.ee
Media or social media related photography and filming on ships requires a written approval beforehand. The approval requires the crew to adhere to agreed rules and conditions. Contact for obtaining an approval: meelis.kompus@tallink.ee
- GermanyGermany
Customer service
Ticket reservations and information
Phone: +49 (0) 40 547 541 222
Email: international.Sales@tallinksilja.com
Opening hours:
Monday – Friday: 07:30 – 16:00
Saturday – Sunday: Closed
Group & conference bookings
Phone: +49 (0) 40 547 541 230
Feedback & complaints
Feedback form: Submit Feedback
Tallink Silja GmbH
Address: Mattentwiete 6, D-20457 Hamburg
Phone: 040/547 541-222
Email: international.sales@tallinksilja.com
Registration: Amtsgericht Hamburg, HRB: 124899
Monday–Thursday: 08:00–16:30
VAT ID number: DE 135 083 793
Media relations
Contact: Saskia Münzberg, Media contact person in Germany, Austria, Switzerland
Email: saskia.muenzberg@tallinksilja.com
Media or social media related photography and filming on ships requires a written approval beforehand. The approval requires the crew to adhere to agreed rules and conditions. Contact for obtaining an approval: meelis.kompus@tallink.ee
- Other marketsOther markets
Customer service
Ticket reservations and information
Phone: +49 (0) 40 547 541 222
Email: international.sales@tallinksilja.com
Opening hours:
Monday–Friday:
08:30 – 17:00 (Eastern European Time)
07:30 – 16:00 (Central European Time)Group & conference bookings
Phone: +49 (0) 40 547 541 230
Feedback & complaints
Feedback form: Submit Feedback
Cargo
Cargo transportTallink Silja in Tallinn
Address: Sadama 5, 10111 Tallinn
Phone: +372 640 9800
Fax: +372 640 9810
Email: info@tallink.ee
Office hours:
Monday–Thursday: 08:00–16:30
Friday: 08:00–15:00
Media relations
Contact: Meelis Kompus, Group Director of Communications
Email: meelis.kompus@tallink.ee
Media or social media related photography and filming on ships requires a written approval beforehand. The approval requires the crew to adhere to agreed rules and conditions. Contact for obtaining an approval: meelis.kompus@tallink.ee
- AS Tallink Grupp and subsidiary contactsAS Tallink Grupp and subsidiary contacts
Procurement
Contact: Koit Semjonov, Procurement Director
Phone: +372 612 8216
Email: koit.semjonov@tallink.ee