旅行须知

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Passenger rights

As a passenger travelling by sea and inland waterway, your rights are protected under Regulation (EU) No 1177/2010. This regulation applies to passengers:

  • Embarking within the territory of an EU Member State
  • Travelling between a port in a third country and an EU Member State
  • On cruise ships departing from a port located within the EU
  • Please note: Certain water transport services are exempt from this regulation. It does not prevent you from seeking compensation in court courts of Member States under national legislation for personal damages caused by cancellations or delays.